All cancellations must be received in writing.
Cancellation requests by telephone only are not accepted
Complete refund – At least 72 Hours before the Tour schedule.
 50% refund – At least 48 Hours before the Tour schedule.
We will give you the possibility to reschedule the tour, in case we are available, if you cancel at least 48 hours before the tour.
Payment will not be refunded for any other reason such as , change of travel plans, illness, missed flight etc
CHANGES MADE LESS THAN 24 HOURS BEFORE THE START TIME OF THE EXPERIENCE WILL NOT BE ACCEPTED.
THE TIME LIMIT REFERS TO THE LOCAL TIME OF THE EXPERIENCE. THIS EXPERIENCE REQUIRES FAVORABLE WEATHER CONDITIONS.
IF CANCELED DUE TO BAD WEATHER, YOU WILL BE OFFERED A FULL REFUND OR ANOTHER DATE.